How we work

We ensure complex service of national and international meetings – congresses, conventions, conferences, symposia, and seminars.  We organize training, scientific, business, integration and incentive meetings. 

We provide assistance in: 

  • choosing a conference venue,
  • booking the hotels of different standard, 
  • developing and administering a conference website, 
  • on-line registration and payment, 
  • trade fair, poster, and reception stands, 
  • audio-visual set (sound, lighting, multimedia and recording), 
  • decoration at the meeting venue, 
  • artistic program,
  • catering in any location,  
  • logistics,
  • organization of trips, transfers and sightseeing, 
  • accounting,
  • budget planning.

Trust our experience!

Our advantages

We have the Professional Congress Organiser (PCO) Certificate, granted by the President of the City of Krakow. 

Our professional and experienced staff and a group of proven subcontractors work very hard to achieve full organizational success. 

We support our customer by coordinating organizational activities at all stages: from planning the meeting, through its realization to final settlement. Each order is treated individually. We provide services at the highest level, fully conforming to the plans, needs and expectations.

Awards and certificates

  • Professional Congress Organizer - PCO,
  • Professional Incentive Travel Organizer,
  • A Certificate of the Cracow Chamber of Tourism for the Year 2016,
  • 2015/2016 Membership Certificate of Polish Chamber of Tourism,
  • 2014 Gold Standard in Customer Service,
  • TripAdvisor Quality Assurance Certificate – the Winner of  the Year 2014 for the Galaxy Hotel,
  • 2004 Super ODYS Award  for the Best Tourist Offer,
  • 2004 Diploma of a Tourist Market Leader,
  • Business Award of the Voivode of Małopolska in the category “Enterprise in the Tourist Industry” (March 2004), 
  • 2001 Silver Laurel of Małopolska,
  • The President of Krakow’s Cup for the Inbound Tourism Offer (2000), 
  • 2000 Cracovian Ducat Award for the Owner of the Company,
  • The National Competition “THE COMPANY OF A NEW MILLENIUM" under the patronage of the European Commission Representation in Poland and the Ministry of Economy (The company awarded in the category “The Best Service Company”), 
  • 1998 ODYS for the Overall Tourist Activity,
  • 1997 ODYS for the Best Tourist Transport Services,
  • 1994 SILVER ODYS

Activities of Jordan Group

  • providing accommodation facilities in Krakow (Galaxy Hotel****, LEGEND Hotel***, Jordan Guestrooms, Antica Guestrooms), and in Czorsztyn (Willa Jordanowka*** Guesthouse),
  • inbound tourism (support for groups from around the world who visit Krakow and Poland),
  • outbound tourism (support for individual tourists and groups taking advantage of their own offer or of other travel agencies),
  • booking the hotels and hiring cars throughout the world, 
  • regular international bus lines (for example, to Austria, Lithuania, Ukraine, Hungary, and Italy),
  • tourist transport,
  •  transfer services to and from airports, train stations and hotels,
  • organization of events, meetings, conferences, congresses, openings, and exhibitions,  
  • rental of conference halls, 
  • sale of tickets for international routes (coach, ferry and plane tickets), 
  • sale and reservation of accommodation throughout Poland (hotels, guesthouses, private houses), 
  • Melex Tourist Tour,
  • WOW KRAKOW! Hop on Hop off Bus – tour around Krakow, 
  • Retro Tram-Cafe City Tour,
  • rental of mobility scooters for disabled, bicycles, water equipment, mobile audio guides, and conference  equipment,
  • tourist information,
  • local trips (for example, to Wieliczka Salt Mine, Auschwitz Museum, Zakopane, Dunajec River Tour, Ojców National Park, Pieskowa Skała),  
  • organization of cultural events (piano concerts, folklore evenings, concerts in churches),
  • SPA &Wellness  in the Galaxy Hotel****,
  • All-Polish Information System About the Actual Use of Accommodation-Base-Hotel- Information - 'infHotel'